Contact Richelieu

Richelieu Contact for Cabinet Hardware Requests and Project Routing

Use this page when a hardware request needs a clear path rather than a long email chain. Richelieu can route questions about cabinet pulls, concealed hinges, drawer slides, casters, brackets, locks, hooks, pocket door hardware and garage organization parts to the right desk. The most useful first message includes the application, target finish, approximate quantity, installation timing and any constraint that affects movement, load or replacement. Photos of existing hardware are also useful when exact names are unknown.

For new projects, send a drawing set, schedule, finish board or product family list. For maintenance work, send a photo of the existing part, the location where it is used and the number of replacements needed. The contact workflow is designed to collect enough information for a focused response without forcing the buyer to solve every technical detail before asking.

01

Project Desk

Share drawings, schedules and finish notes for cabinet, fixture or storage hardware selection.

[email protected]
02

Product Support

Ask about hinges, slides, casters, brackets, handles, locks and replacement hardware families.

+1 800 555 0146
03

Working Hours

Requests are reviewed on business days. Include time zone and deadline when the installation window is fixed.

Mon-Fri · 8:00-17:30
Send the useful details

What helps Richelieu respond faster

A short request can still be complete when it names the hardware family, application and decision pressure. For example, a cabinet shop may need concealed hinges and soft-close slides grouped by room; a maintenance team may need a replacement caster and lock family for recurring service; a fixture builder may need pulls and brackets reviewed against finish samples.

  • Application: cabinet, furniture, fixture, storage or facility maintenance
  • Hardware family: hinges, handles, slides, casters, brackets, locks or accessories
  • Decision pressure: finish match, load, movement, carton grouping or reorder need
  • Timing: sample request, quote deadline, job release or replenishment cycle